Well, with all the talk going on about possible changes coming to Walt Disney World’s Guest Assistance Card or GAC, it appears as if Disneyland is taking it a step further. Now, the only wonder is if WDW will follow suit.
MiceChat reports that the current GAC program will cease to exist in Disneyland and Disney California Adventure as of Oct. 9, 2013. In hopes of getting away from more abuse of the system, Disney is looking to make it so that those that really need the system are the only ones to use it.
What looks as if it is going to happen is a brand new program called the Disabled Assistance Program or DAS.
As of now at DLR and DCA, guests with a GAC card can get a “Return Pass” and that is essentially how DAS will end up working. In a nutshell, it will be a sort of GAC FASTPass system. With DAS, this would be put in place for a number of high-wait attractions.
Here is how it will work for DAS holders:
- Go to one of several Guest Relations kiosks set up throughout the park
- Advise CM which attraction you’d like to go on
- CM will look up the current wait time on the Disney Mobile Magic app on their iPad
- CM writes out a “Return Time” on the DAS card, subtracting 10-15 minutes for travel time
- Guests can do whatever they want while waiting for return time, even get FASTPasses, but can only have one DAS return at a time. Once their DAS written-out time expires, they can get another.
- Guests show up at designated “Return Time”
The old GAC system allows guests to show up at any attraction, show the card, and then go through the FASTPass lane. That is, unless the attraction was already set up for disabled access.
DAS cards at Disneyland and DCA will be issued only at Guest Relations offices in the parks. DAS cards will only be issued one day at a time, but guests showing a long length of stay could get an extended dated card.
Micechat goes on to say that those people that need the DAS will have a digital photo taken at Guest Relations and it will be printed on the front of the card.
The site also says that a number of changes to queue lines and such have been made at DCA to accommodate wheelchairs and ECVs. With that being said, Micechat reports that those in wheelchairs may not be issued a DAS simply due to the fact that they’ll still be able to use the standby line.
It certainly appears as if this plan is definitely on the way to the Disneyland Resort and will soon after be brought into the Walt Disney World Resort as well.